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Digital Plan Room Refresher Training - Building Customer - Shared screen with speaker view
Lacy Pritchard
10:55
Good morning all! Thank you for joining us today. To allow time for attendees to join we will start the training shortly after 10:00.
Lacy Pritchard
39:40
Feel free to chat any questions you may have.
Sonia Zambrano, Senior Plans Reviewer
44:14
When the status of a document is changed to REVIEWED is it included in the approved document files?
Angela Posani
45:19
You may plan on covering this but customers are always getting hung up answering issues. When uploading they are clicking the save & continue later button and not completing the submission
Katie Langer
45:24
Sonia, we can address that separately as this is a training for customers. Please post in Teams so it doesn't fall off our radar. Thanks!
Angela Posani
45:37
It goes to resume status and then they call two weeks later wondering where it is
Laura Reilly
46:56
Please review the updated sheet space reservations i.e. leaving a 6" column on the left side of a cover and the 3x6 space in the upper left corner of each sheet. Also, please verify the old FSP/Construction plan sign off area is deleted
Angela Posani
47:00
noting that they have to reach the finish button for a complete submittal
Laura Reilly
49:40
Is the B-37 Form still needed?
Angela Posani
50:11
Hello. What is the process for the customer to get to his or her current status?
Katie Langer
50:55
Hi Laura, we had a training webinar this morning for Planning applications and will be posting the recording. If you want to email ManateeBADSOnline@mymanatee.org we can make sure you receive the link, and we can put you in touch with Planning staff to answer your questions. Thanks!